Frequently Asked Questions
How does it work?
Our in-house graphic artists work directly with you to get information on the project you are working on. We want to know the story of your design, your design boards, color, and any specifics on what you are looking for. From there we will put together a custom art package to fit your story. Once reviewed we will go back and forth with you to edit the artwork in order to ensure it is exactly what you are looking for. We can edit color, size, content, etc. Once approved we will print, manufacture, and install the artwork if needed.
Do you have an online catalog of images?
No, most of our work is created custom per project. We will take the legwork out of it for you. Tell us what you are looking for and we will create a large presentation of images based on your direction. From there the collaboration begins.
Can you print on images supplied by a client?
Yes, however, we want to ensure that we have proper permission to print the image you are supplying, so an image release form must be signed before we can go into production. Also, because it is not a JVA image, we cannot guarantee the quality of the art once printed. We always try to work with the largest files available (300dpi).
Do you only work on local projects?
No, our work spans all over the world. We are happy to work on any project, no matter the location.
How do I get a quote?
Contact JVA directly or reach out to your local JVA sales representative for all RFQ’s. In order to quote we will need to know- quantities, sizes, and what substrate you are looking for. If you have an estimated delivery date in mind, let us know so we can ensure materials will be in stock.
Do you offer framing services?
Yes, we offer full framing services for every size project. With access to thousands of different moldings from all framing vendors and a line of custom milled JVA frames, you will always receive value engineered pricing to fit your budget.
What is your typical lead time for large projects?
For large projects, our standard lead time is approximately 8-10 weeks following receipt of executed purchase order and deposit. Lead times can vary depending on the size of the project.
Do you offer installation services?
Yes, our JVA installers are on hand to travel if installation services are needed.
Can you curate other artists work?
Yes, we also work as art consultants. We have an extensive library of outside artists that we work with if needed.
Do you have a JVA Representative in my area?
Please contact us for a list of JVA sales reps.